Advanced Topics in End User Computing, Vol. 3

ISBN: 1591402573
EAN: 2147483647

Year: 2003
Pages: 191

Authors: Mo Adam Mahmood

BUY ON AMAZON

Table of Contents
BackCover
Advanced Topics in End User Computing, Volume 3
Preface
Section I: E-Commerce Processes and Practices
Chapter 1: TAM or Just Plain Habit: A Look at Experienced Online Shoppers
Introduction
Conceptual Background and Research Model
Data Collection
Data Analysis
Discussion
References
Endnotes
Appendix: Correlation Matrix
Chapter 2: Assessing Customer Perceptions of Web Site Service Quality in Digital Marketing Environments
Introduction
SERVQUAL and IS-SERVQUAL
Research Methodology
Results
Discussion Implications
Conclusions
Acknowledgments
References
Endnotes
Appendix A: The Initial EC-SERVQUAL
Appendix B: The Final EC-SERVQUAL
Chapter 3: On-Line Retailing: What Drives Success? Evidence From Ireland
Introduction
Literature Review
Research Methodology
Profile of Organizations
Findings
Conclusions and Further Research
References
Chapter 4: Website Retailing: Electronic Supply Chain Replenishment
Introduction
Research Model
Methodology
Results
Discussion and Conclusions
References
Chapter 5: A Meta-Analysis Approach Toward the Development of an Integrative Framework for Online Consumer Behavior Research1
Introduction
Study Approach
Review of Study Findings
Integrative Framework
Discussion
Conclusion
References
Chapter 6: Understanding Web Information Search Behavior: An Exploratory Model
Introduction
Justification for the Model
Consumer External Information Search
The Cost of Information Search
Model Development
Personal Variables
Demographic Variables
Behavioral Variables
Perceived Risk
Optimum Stimulation Level
Enduring Involvement
Learning Style
Web Use and Experience Variables
Web Search Behavior
Recording of Web Search Behavior
Search Outcome Variables
Contribution of the Proposed Model of Web-Search Behavior
A Future Research Agenda
Conclusions
References
Endnotes
Chapter 7: Motivation and Search Intensity: An Investigation of Online Consumer Search Behavior1
Introduction
Health Information Search Background
Model and Hypotheses
Method
Results
Discussion and Implications
Limitations and Future Research
References
Endnotes
Chapter 8: Customer Perceptions of a Thin-Client Micro-Payment System: Issues and Experiences
Introduction
Micropayment for E-Tailing Systems
Research Method
Overview of NetPay
Experiment Design
Experimental Results
Summary
References
Chapter 9: Virtual Reality, Involvement and the Consumer Interface
Introduction
Empirical Studies
Conclusions and Further Research
Acknowledgments
References
Endnotes
Section II: End Users Commitment, Dissatisfaction, and System s Failure
Chapter 10: Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End User s Organizational Commitment
Introduction
The Theoretical Framework
The Hypotheses
The Sample and Procedures
The Measures and Their Psychometric Properties
Non-Response Bias
The Estimation of the Model
Conclusions and Managerial Implications
References
Appendix - Statistical Details
Chapter 11: Understanding the Hidden Dissatisfaction of Users Toward End User Computing
Introduction
Conceptual Framework and Research Model
Organizational Background
Research Methodology and Results
Discussion
Summary and Conclusions
References
Appendix A
Appendix B
Chapter 12: Internet Shopping Model and Customer Perceptions: A Study of UK Supermarkets
Introduction
Literature Review
Methodology
Supermarkets Business Model for Internet Shopping
Customers Perceptions on Grocery Shopping
Conclusions
References
Chapter 13: Testing a Self-Directed Model of Organizational Learning in an it Planning Context
Introduction
IT Planning
Empowering Knowledge Workers
Planning Culture
Research Design
Implications for Managerial Practice
Conclusions
References
Appendix A -: Measurement Scales
Section III: End User Performance, Productivity, and Training
Chapter 14: Exploring the Effects of Hardware Performance, Application Design, and Cognitive Demands on User Productivity and Perceptions
Introduction
Hypotheses
Method
Results
Discussion
Conclusions
Acknowledgments
References
Chapter 15: The Impact of Computer Processor Speed on End-User Productivity
Introduction
Productivity and Information Technology
Technology Improvement
Productivity
End User Productivity
Research Methodology
Hypotheses
Results
Conclusions
References
Chapter 16: An Overview of Acquiring Cognitive Skills While Receiving Spreadsheet Training
Introduction
Literature Review
Hypotheses
Methodology
Results
Conclusions
References
Comprehensive Bibliography
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_K
Index_L
Index_M
Index_N
Index_O
Index_P
Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
List of Figures
List of Tables