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Real-World .NET Applications
Real-World .NET Applications
ISBN: 1558609237
EAN: 2147483647
Year: 2002
Pages: 144
Authors:
Budi Kurniawan
BUY ON AMAZON
Table of Contents
BackCover
Observing the User Experience - A Practitioner s Guide to User Research
Foreword
Preface
Who Are You?
What s Not in This Book?
Acknowledgments
Part I: Why Research is Good and How it Fits into Product Development
Chapter 1: Typhoon: A Fable
The Short History of Typhoon
Chapter 2: Do a Usability Test Now
What Did You Learn?
What to Do Next
Chapter 3: Balancing Needs Through Iterative Development
Success for End Users Is ...
Success for Advertisers Is ...
Success for the Company Is ...
A System of Balance: Iterative Development
Iterative Development and User Research
Example: A Scheduling Service
Chapter 4: The User Experience
Information Architecture
Interaction Design
Identity Design
The User Experience Researcher
Part II: User Experience Research Techniques
Chapter 5: The Research Plan
Goals
Schedules
Budgets
Research Plan for Company X
Summary
Maintenance
Chapter 6: Universal Tools: Recruiting and Interviewing
Interviewing
Chapter 7: User Profiles
When to Do It
How to Do It
Using Profiles
Example
Chapter 8: Contextual Inquiry, Task Analysis, Card Sorting
Contextual Inquiry
Task Analysis
Card Sorting
Chapter 9: Focus Groups
When Focus Groups Are Appropriate
How to Conduct Focus Groups
Focus Group Analysis
Example
Chapter 10: Usability Tests
When to Test
How to Do It
How to Analyze It
Example
Chapter 11: Surveys
When to Conduct Surveys
How to Field a Survey
How to Analyze Survey Responses
Follow-Up and Ongoing Research
Chapter 12: Ongoing Relationships
Background
Diaries
Advisory Boards
Beta Testing
Telescoping
Taking the Longer View
Chapter 13: Log Files and Customer Support
The Customer Support Process
Collecting Comments
Reading Comments
Organize and Analyze Them
Log Files
What s in a Log File, and What s Not
Logs and Cookies
Some Useful Metrics
Extracting Knowledge from Data
Chapter 14: Competitive Research
When Competitive Research Is Effective
Competitive Research Methods
Analyzing Competitive Research
Acting on Competitive Research
Example: A Quick Evaluation of ZDNet
Chapter 15: Others Hard Work: Published Information and Consultants
Published Information
Hiring Specialists
Chapter 16: Emerging Techniques
Variations on Techniques
Combining
Part III: Communicating Results
Chapter 17: Reports and Presentations
Preparation
The Report
The Presentation
Chapter 18: Creating a User-Centered Corporate Culture
Integration
Justification
What If It s Too Difficult?
The Only Direction
Appendix A: The Budget Research Lab
Video Equipment
Options
The Research Lab as Destination
Appendix B: Common Survey Questions
WebInternet Use Questions
Product Use Questions
Technological Capability Questions
Appendix C: Observer Instructions
Usability Tests
Bibliography
Quantitative Research
Design Philosophy
The Business of Usability
Software Project Management
Index
Index_A
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_J
Index_K
Index_L
Index_M
Index_N
Index_O
Index_P
Index_Q
Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
Index_Y
Index_Z
List of Figures
List of Tables
List of Sidebars
Real-World .NET Applications
ISBN: 1558609237
EAN: 2147483647
Year: 2002
Pages: 144
Authors:
Budi Kurniawan
BUY ON AMAZON
Metrics and Models in Software Quality Engineering (2nd Edition)
A Closer Look at Defect Removal Effectiveness
Design and Complexity Metrics
Availability Metrics
Celebrate the Journey, Not Just the Destination
Using Function Point Metrics to Measure Software Process Improvements
The CISSP and CAP Prep Guide: Platinum Edition
Telecommunications and Network Security
Operations Security
Understanding Certification and Accreditation
Appendix A Answers to Assessment Questions
Appendix B Glossary of Terms and Acronyms
C++ How to Program (5th Edition)
Software Engineering Case Study: Introduction to Object Technology and the UML (Required)
Structured Programming Summary
A Challenging String-Manipulation Project
Notes on Templates and Friends
E.7. The volatile Type Qualifier
Pocket Guide to the National Electrical Code(R), 2005 Edition (8th Edition)
Article 200 Use and Identification of Grounded Conductors
Article 300: Wiring Methods
Article 326 Integrated Gas Spacer Cable Type IGS
Article 340 Underground Feeder and Branch-Circuit Cable Type UF
Article 396 Messenger Supported Wiring
DNS & BIND Cookbook
Protecting a Slave Name Server from Abuse
Configuring a Name Server to Forward Queries to Another Name Server
Configuring a Backup Mail Server in DNS
Reverse-Mapping an Address with dig
Adding a Host with an IPv6 Interface
MPLS Configuration on Cisco IOS Software
Implementing Route-Reflectors in MPLS VPN Networks
Overview of Inter-Provider VPNs
Configuring L2TPv3 Tunnels for Layer 2 VPN
Modular QoS CLI: Configuration of QoS on Cisco Routers
MPLS Features and Case Studies
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