Real-World .NET Applications
Real-World .NET Applications
ISBN: 1558609237
EAN: 2147483647
EAN: 2147483647
Year: 2002
Pages: 144
Pages: 144
Authors: Budi Kurniawan
- Table of Contents
- BackCover
- Observing the User Experience - A Practitioner s Guide to User Research
- Foreword
- Preface
- Who Are You?
- What s Not in This Book?
- Acknowledgments
- Part I: Why Research is Good and How it Fits into Product Development
- Chapter 1: Typhoon: A Fable
- The Short History of Typhoon
- Chapter 2: Do a Usability Test Now
- What Did You Learn?
- What to Do Next
- Chapter 3: Balancing Needs Through Iterative Development
- Success for End Users Is ...
- Success for Advertisers Is ...
- Success for the Company Is ...
- A System of Balance: Iterative Development
- Iterative Development and User Research
- Example: A Scheduling Service
- Chapter 4: The User Experience
- Information Architecture
- Interaction Design
- Identity Design
- The User Experience Researcher
- Part II: User Experience Research Techniques
- Chapter 5: The Research Plan
- Goals
- Schedules
- Budgets
- Research Plan for Company X
- Summary
- Maintenance
- Chapter 6: Universal Tools: Recruiting and Interviewing
- Interviewing
- Chapter 7: User Profiles
- When to Do It
- How to Do It
- Using Profiles
- Example
- Chapter 8: Contextual Inquiry, Task Analysis, Card Sorting
- Contextual Inquiry
- Task Analysis
- Card Sorting
- Chapter 9: Focus Groups
- When Focus Groups Are Appropriate
- How to Conduct Focus Groups
- Focus Group Analysis
- Example
- Chapter 10: Usability Tests
- When to Test
- How to Do It
- How to Analyze It
- Example
- Chapter 11: Surveys
- When to Conduct Surveys
- How to Field a Survey
- How to Analyze Survey Responses
- Follow-Up and Ongoing Research
- Chapter 12: Ongoing Relationships
- Background
- Diaries
- Advisory Boards
- Beta Testing
- Telescoping
- Taking the Longer View
- Chapter 13: Log Files and Customer Support
- The Customer Support Process
- Collecting Comments
- Reading Comments
- Organize and Analyze Them
- Log Files
- What s in a Log File, and What s Not
- Logs and Cookies
- Some Useful Metrics
- Extracting Knowledge from Data
- Chapter 14: Competitive Research
- When Competitive Research Is Effective
- Competitive Research Methods
- Analyzing Competitive Research
- Acting on Competitive Research
- Example: A Quick Evaluation of ZDNet
- Chapter 15: Others Hard Work: Published Information and Consultants
- Published Information
- Hiring Specialists
- Chapter 16: Emerging Techniques
- Variations on Techniques
- Combining
- Part III: Communicating Results
- Chapter 17: Reports and Presentations
- Preparation
- The Report
- The Presentation
- Chapter 18: Creating a User-Centered Corporate Culture
- Integration
- Justification
- What If It s Too Difficult?
- The Only Direction
- Appendix A: The Budget Research Lab
- Video Equipment
- Options
- The Research Lab as Destination
- Appendix B: Common Survey Questions
- WebInternet Use Questions
- Product Use Questions
- Technological Capability Questions
- Appendix C: Observer Instructions
- Usability Tests
- Bibliography
- Quantitative Research
- Design Philosophy
- The Business of Usability
- Software Project Management
- Index
- Index_A
- Index_B
- Index_C
- Index_D
- Index_E
- Index_F
- Index_G
- Index_H
- Index_I
- Index_J
- Index_K
- Index_L
- Index_M
- Index_N
- Index_O
- Index_P
- Index_Q
- Index_R
- Index_S
- Index_T
- Index_U
- Index_V
- Index_W
- Index_Y
- Index_Z
- List of Figures
- List of Tables
- List of Sidebars
Real-World .NET Applications
ISBN: 1558609237
EAN: 2147483647
EAN: 2147483647
Year: 2002
Pages: 144
Pages: 144
Authors: Budi Kurniawan