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Chapter 14: Customer Service—Who Cares?—CMR Doesn’t Mean “Best Customer Service” for Everyone
Self Service In CRM Suites
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Why CRM Doesnt Work: How to Win By Letting Customers Manage the Relationship
ISBN: 1576601323
EAN: 2147483647
Year: 2003
Pages: 141
Authors:
Frederick Newell
,
Seth Godin
BUY ON AMAZON
Interprocess Communications in Linux: The Nooks and Crannies
Summary
Summary
A ClientServer Message Queue Example
Summary
C.1. Introduction
Secure Programming Cookbook for C and C++: Recipes for Cryptography, Authentication, Input Validation & More
Building a Complex Application from the Command Line
Building a Dynamic Library Using Boost.Build
Formatting a Date/Time as a String
Making an Initializer List Exception-Safe
Sorting Localized Strings
Managing Enterprise Systems with the Windows Script Host
File Operations
Input/Output Streams
Data Access
Internet Information Server
Exchange Server
Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change
Individual change
Team change
Organizational change
Leading change
IT-based process change
Persuasive Technology: Using Computers to Change What We Think and Do (Interactive Technologies)
Overview of Captology
Computers as Persuasive Tools
Computers as Persuasive Media Simulation
Computers as Persuasive Social Actors
Credibility and Computers
Programming .Net Windows Applications
The Forms Namespace
Termination Buttons
Controls: The Base Class
Menus and Bars
Writing It by Hand
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