Coaching Handbook: An Action Kit for Trainers and Managers
Coaching Handbook: An Action Kit for Trainers and Managers
ISBN: 074943810X
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 130
Pages: 130
Authors: Sara Thorpe, Jackie Clifford
- Table of Contents
- BackCover
- The Coaching Handbook - An Action Kit For Trainers Managers
- Introduction
- Part 1: The Coaching Process
- Chapter 1: What is Coaching?
- Development needs
- Development - core values and beliefs
- Training
- Mentoring
- Counselling
- Line management
- Benefits of coaching
- Summary
- Chapter 2: Learning Theories
- Kolb s learning cycle
- Barriers to learning
- Personal working styles
- Areas and levels of learning (Bloom s taxonomy)
- Chapter 3: Introducing the Coaching Model
- Chapter 4: Job description, Skills and Qualities of a Coach
- Chapter 5: Preparing to Coach
- Preparing the coaching environment
- Preparing the coachee
- Chapter 6: Stage 1: Clarifying Coaching Needs and Goals
- What you do
- What could go wrong
- Skills required
- Chapter 7: Stage 2: Agreeing Specific Development Needs
- What you do
- What could go wrong
- Skills required
- Chapter 8: Stage 3: Formulating a Detailed Plan for Coaching
- What you do
- What could go wrong
- Skills required
- Chapter 9: Stage 4: Doing a Task or Activity
- What you do
- What could go wrong
- Skills required
- Chapter 10: Stage 5: Reviewing Activities and Planning Improved Performance
- What you do
- What could go wrong
- Skills required
- Chapter 11: Stage 6: Ending the Coaching Relationship
- What you do
- What could go wrong
- Skills required
- Chapter 12: Third-party Initiated Coaching
- Establishing the coaching contract
- Chapter 13: Skills
- Assertiveness
- Conflict management
- Facilitation
- Influencing
- Listening
- Observation
- Planning and prioritizing
- Presenting ideas and information
- Questioning
- Rapport building
- Using and interpreting non-verbal communication
- Part 2: Case Studies
- Case Studies
- Coaching a Partner in a National law firm
- The Scout Association
- Coaching for sales managers and their teams
- Metropolitan Police recruits
- Coaching a youth football team
- Coaching two general managers
- Coaching on customer service other one-to-one communication
- Coaching different individuals in different areas
- Coaching an operational manager to take on a specialist HR role
- Coaching to expand the skills of an experienced trainer
- Coaching a manager and a novice yacht crew
- Developing effective interpersonal skills in training
- One-day breakthrough coaching
- Coachee in football
- Being coached in project management
- Being coached on specific beliefsbehaviour
- Receiving on-the-job coaching
- Life coaching
- Being coached to take on a management role
- Part 3: Activities and Exercises
- Activities and Exercises
- Map your journey
- Highs and lows
- Spider charts
- Force field analysis
- Guided imagery
- Unfinished sentences
- Tuning in to body language
- Move your watch
- Give it back
- Skills checklist
- SWOT analysis
- What if. . . questions
- Best in the world
- Cats and refrigerators
- Evaluating progress
- Review technique
- My frustration journal
- Positive affirmation
- Personality strengths
- Edward de Bono s six thinking hats
- Reframing
- Using research
- Questions, questions, questions
- A problem-solving process
- Questionnaires
- Demonstrations
- Role-play
- Case study
- In-tray exercises
- References and Further Reading
- Further reading
- Skills
- Index
- Index_C
- Index_D-E
- Index_F
- Index_G-L
- Index_N
- Index_O-P
- Index_Q-R
- Index_S-T
- Index_U
- List of Figures
- List of Sidebars
Coaching Handbook: An Action Kit for Trainers and Managers
ISBN: 074943810X
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 130
Pages: 130
Authors: Sara Thorpe, Jackie Clifford