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Rath & Strongs Six Sigma Team Pocket Guide
Rath & Strongs Six Sigma Team Pocket Guide
ISBN: 0071417567
EAN: 2147483647
Year: 2003
Pages: 65
Authors:
Rath & Strong
BUY ON AMAZON
BackCover
Rath Strong s Six Sigma Team Pocket Guide
Introduction: Why Team and Influence Skills Are Required to Make Six Sigma Projects Work
You can t force cooperation and support, and you can t do the entire project by yourself, so what can you do?
What if your organization s leaders are not doing everything you believe is necessary to make the Six Sigma initiative a success?
How to Use This Pocket Guide
Part I: Getting the Six Sigma Project Team Started
Chapter 1: The Role of the Project Team Leader
During
After
Reality Check
Chapter 2: The Role of the Project Team Member
During
After
Reality Check
Chapter 3: What to Do at the First Six Sigma Project Team Meeting
Six Sigma Professionals Biggest First Team Meeting Mistake
Reality Check
Chapter 4: How to Establish Project Team Goals, Roles, and Procedures
Reality Check
Part II: Team Skills Needed to Successfully Complete a Six Sigma Project
Chapter 5: How to Have an Effective Project Team Meeting
What to Do:
Reality Check
Chapter 6: How to Make Decisions on the Project Team
What to Do:
Reality Check
Chapter 7: Three Ways to Handle Project Team Conflict, and When Each Works Best
What to Do:
Notes on Handling Team Conflict Through Compromising vs. Consensus-Seeking
Reality Check
Chapter 8: How to Deal with Difficult Project Team Members
Reality Check
Chapter 9: How to Figure Out What s Wrong When the Team Isn t Working Well or Loses Momentum
What to Do:
Reality Check
Part III: Getting Buy-in for Your Project
Chapter 10: The Politics of Six Sigma Projects: Planning to Get Support and Cooperation from People Outside the Team
Step 1. Identify Your Project Stakeholders
Step 2: Analyze Your Project Stakeholders
Project Stakeholder Identification with Map
Step 3: Create a Project Stakeholder Plan
Key Principles
Reality Check
Chapter 11: Five Ways to Influence People to Cooperate with Your Six Sigma Project
More on Negotiating
Reality Check
Chapter 12: How to Communicate with People Whose Help You Need
Reality Check
Chapter 13: How to Be a Better Listener So That People Will Want to Help You
Tune into Nonverbal Cues
Concentrate on the Speaker
Reality Check
Chapter 14: How to Avoid the Pitfalls of E-Mail on Six Sigma Projects
Chapter 15: How to Make an Effective Presentation About Your Six Sigma Project
What Do You Mean, I Shouldn t Use Six Sigma Jargon?
Reality Check
Chapter 16: What to Do When You re Not Getting Cooperation
Why Might People Not Cooperate with Your Project?
Reality Check
Chapter 17: Sample Plans for Getting Buy-in
Conclusion: Final Thoughts on Using This Pocket Guide
List of Tools
List of Sidebars
Page #65 (List of Tools)
Rath & Strongs Six Sigma Team Pocket Guide
ISBN: 0071417567
EAN: 2147483647
Year: 2003
Pages: 65
Authors:
Rath & Strong
BUY ON AMAZON
Inside Network Security Assessment: Guarding Your IT Infrastructure
Compiling the Needed Documentation
Reducing the Risk of an Attack
Post-Assessment Activities
Executive Summary
Statement of Work
Postfix: The Definitive Guide
The Postfix Queue
Transport Maps
Postfix Anti-Spam Example
SASL Authentication
A.1. Postfix Parameter Reference
MySQL Cookbook
Using ORDER BY to Sort Query Results
Applying Table Structure Information
Writing Your Own Export Programs
Calculating Descriptive Statistics
Using MySQL for Session BackingStore with Tomcat
The New Solution Selling: The Revolutionary Sales Process That Is Changing the Way People Sell [NEW SOLUTION SELLING 2/E]
Chapter Five Stimulating Interest
Chapter Six Defining Pain or Critical Business Issue
Chapter Eleven Gaining Access to People with Power
Chapter Fifteen Sales Management System: Managers Managing Pipelines and Salespeople
Appendix A Value Justification Example
Logistics and Retail Management: Emerging Issues and New Challenges in the Retail Supply Chain
The Internationalization of the Retail Supply Chain
Fashion Logistics and Quick Response
Logistics in Tesco: Past, Present and Future
The Development of E-tail Logistics
Transforming Technologies: Retail Exchanges and RFID
The Lean Six Sigma Pocket Toolbook. A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity
Descriptive Statistics and Data Displays
Variation Analysis
Reducing Lead Time and Non-Value-Add Cost
Complexity Value Stream Mapping and Complexity Analysis
Selecting and Testing Solutions
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