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Instant messaging can be as dangerous as any other protocol on your network. It absolutely exposes you to an internal risk for a number of things including worms and viruses, litigation due to remarks or content shared over IM networks, leakage of sensitive information, and direct exploitation in the IM software itself. Recalling Our Methodology
The type of business you are in and the types of threats you have to protect yourself from will dictate if the risk of another service is acceptable to you or not. Measuring that risk is a difficult process and requires a great deal of insider information about a business to come up with a measured response. |
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