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List of On-brands and Off-brands
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Table of content
Chapter 1: The Branding Imperative
off-brand
on-brand
Chapter 2: Generic Customer Service Isn't Enough Anymore
off-brand
off-brand
on-brand
and
off-brand
off-brand NO TRUST
on-brand
on-brand
Chapter 3: Road Map to Branded Customer Service
off-brand
on-brand
on-brand
Chapter 4: Defining Your Brand DNA
off-brand
Chapter 5: Brand Power Tools: Likability, Reinforcement, and Consistency
off-brand
off-brand (AND HORRIBLE GENERIC SERVICE)
Chapter 7: Communicating to Ensure Brand Resonance
off-brand
Chapter 11: Selling in a Branded World: Linking Your Brand Proposition to Your Sales Messages
on-brand
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Table of content
Branded Customer Service: The New Competitive Edge
ISBN: 1576752984
EAN: 2147483647
Year: 2006
Pages: 134
Authors:
Janelle Barlow
,
Paul Stewart
BUY ON AMAZON
Cisco IOS Cookbook (Cookbooks (OReilly))
Booting over the Network
Copying an IOS Image Through the Console
Partitioning Flash
Using BGP Communities
Checking the NTP Status
PostgreSQL(c) The comprehensive guide to building, programming, and administering PostgreSQL databases
Defining the Input and Output Functions in C
Indexing Custom Data Types
Client 2Query Processing
Arranging for PostgreSQL Startup and Shutdown
Summary
Service-Oriented Architecture (SOA): Concepts, Technology, and Design
Case Studies
Fundamental SOA
Metadata exchange
Application service layer
A.3. The Oasis Car Wash
Wireless Hacks: Tips & Tools for Building, Extending, and Securing Your Network
Hacks 122: Introduction
Hack 3. Connect Mac OS X with a Bluetooth Phone
Hack 10. Control XMMS with Bluetooth
Hack 35. Check Wi-Fi Network Performance with Qcheck
Hack 88. Primestar Dish with Biquad Feed
Visual Studio Tools for Office(c) Using C# with Excel, Word, Outlook, and InfoPath
Working with the Workbooks Collection
Working with the Application Object
Working with Templates
Introduction to the Actions Pane
Conclusion
Extending and Embedding PHP
Data Values
Automatic Type Conversion with zend_parse_parameters()
Working with Instances
Userspace Superglobals
Manipulation
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