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Chapter 1: Typhoon: A Fable
USABILITY TEST SESSION TRANSCRIPT
Chapter 3: Balancing Needs Through Iterative Development
Usability and Design
Chapter 5: The Research Plan
SAMPLE SPORT-i.COM STAKEHOLDER LIST
USER EXPERIENCE GOALS AND QUESTIONS FOR SPORT-i.COM
A PRIORITIZATION EXERCISE
GOALS FOR SPORT-i.COM REWRITTEN AS RESEARCH QUESTIONS
CHOOSING AMONG THE TECHNIQUES
RESEARCH DATES
Chapter 6: Universal Tools: Recruiting and Interviewing
EVENT SCHEDULING PROFILE
EVENT SCHEDULING RESEARCH PROFILE
Target Audience
Choosing an Incentive
"Snow Days"
Videotaping Interviews
Chapter 7: User Profiles
EXAMPLE GROUPS THAT NEED TO PARTICIPATE IN PROFILING
"This Is Not Quackery"
The Guerilla Method
Chapter 8: Contextual Inquiry, Task Analysis, Card Sorting
Artifacts
Video Recording
Guerilla Task Decomposition
Checking for Diagram Validity
Card Sorting to Prioritize
Chapter 9: Focus Groups
A SAMPLE FOCUS GROUP RECRUITING PROFILE
How to Create a Seating Order
A Feature Buying Exercise
FOCUS GROUP OBSERVER INSTRUCTIONS
SAMPLE TOP-LEVEL CODES FOR AN INSURANCE FOCUS GROUP
Chapter 10: Usability Tests
A Feature Prioritization Exercise
Estimating Task Time
FORK TASKS
USABILITY TEST OBSERVER INSTRUCTIONS
MARLON'S TASK PERFORMANCE
TASK PERFORMANCE TIME MEASURES
2x Video Decks Are Cool
Chapter 11: Surveys
SAMPLE SURVEY QUESTION GRID
OPINION OF FEATURES BASED ON LENGTH OF TIME ON THE WEB
Free Web Survey Tools
Form Tricks
APPROXIMATE SAMPLE SIZES (ASSUMING 5% STANDARD ERROR, 95% CONFIDENCE, AND NORMAL VARIATION)
Random Selection JavaScript
How to Deal with Missing Data
Chapter 12: Ongoing Relationships
Self-Reporting
CCCORP USER ADVISORY BOARD CHARTER
RESPONSIBILITIES AND STRUCTURE OF THE USDA USER ADVISORY BOARD CHARTER
Chapter 13: Log Files and Customer Support
Coding Software
TYPICAL ACCESS LOG ELEMENTS
Log Analysis Ethics
A Note About CRM
Chapter 14: Competitive Research
Benchmarking
Chapter 15: Others' Hard Work: Published Information and Consultants
PARTIAL TARGET AUDIENCE PROFILE
Some Free Internet Resources
SAMPLE RFP
GUIDELINES FOR MANAGING SPECIALISTS
Chapter 17: Reports and Presentations
Newspaper Style
Executive Summary
Procedure
Evaluator Profiles
Leah
Observations
Conclusion
Interesting Quotations
Chapter 18: Creating a User-Centered Corporate Culture
Prepare for Failure
SOME TYPICAL WEB SITE METRICS
SOME SPORT-i.COM METRICS
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Table of content
Real-World .NET Applications
ISBN: 1558609237
EAN: 2147483647
Year: 2002
Pages: 144
Authors:
Budi Kurniawan
BUY ON AMAZON
ADO.NET 3.5 Cookbook (Cookbooks (OReilly))
Connecting to a Text File
Checking for Concurrency Violations
Binding Data to a Web Forms DataGrid
Canceling an Asynchronous Query
Enumerating and Maintaining Database Objects
Beginners Guide to DarkBASIC Game Programming (Premier Press Game Development)
Game Graphics Learning to Use Bitmaps
The Art of Using Animated Sprites for 2D Games
Programming the Keyboard, Mouse, and Joystick
Fundamentals of 3D Graphics Programming
Appendix A Answers to the Chapter Quizzes
ERP and Data Warehousing in Organizations: Issues and Challenges
ERP Systems Impact on Organizations
Context Management of ERP Processes in Virtual Communities
Intrinsic and Contextual Data Quality: The Effect of Media and Personal Involvement
A Hybrid Clustering Technique to Improve Patient Data Quality
Relevance and Micro-Relevance for the Professional as Determinants of IT-Diffusion and IT-Use in Healthcare
Strategies for Information Technology Governance
Structures, Processes and Relational Mechanisms for IT Governance
An Emerging Strategy for E-Business IT Governance
Linking the IT Balanced Scorecard to the Business Objectives at a Major Canadian Financial Group
Measuring and Managing E-Business Initiatives Through the Balanced Scorecard
Measuring ROI in E-Commerce Applications: Analysis to Action
Adobe After Effects 7.0 Studio Techniques
The Timeline
Compositing: Science and Nature
Optimizing Plate Levels
Color Matching
Extending a Track with Expressions
Microsoft Office Visio 2007 Step by Step (Step By Step (Microsoft))
Adding Shapes to Diagrams
Inserting Pictures into Diagrams
Formatting Individual Shapes
Importing Data to Create Organization Charts
Creating Network Diagrams
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