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Section 2: A Primer on Persuasion
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Chapter List
Chapter 3: Why the Inuit Hunt Whales and Other Secrets of Customer Behavior
Chapter 4: The Structure of Persuasion
Chapter 5: Developing a Client-Centered Message Every Time You Write
Chapter 6: Understanding the Customer: The Cicero Principle
Chapter 7: Establishing Your Credibility
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Persuasive Business Proposals: Writing to Win More Customers, Clients, and Contracts
ISBN: 0814471536
EAN: 2147483647
Year: 2004
Pages: 130
Authors:
Tom Sant
BUY ON AMAZON
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Password Changer Tool
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Structured Operations And Statements
Data Types And Variables
User Interface
Database Access
Appendix C Obtaining The Code Samples
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Seeing Services Through Your Customers Eyes-Becoming a customer-centered organization
Success Story #2 Bank One Bigger… Now Better
Success Story #3 Fort Wayne, Indiana From 0 to 60 in nothing flat
The Value in Conquering Complexity
Using DMAIC to Improve Service Processes
The Lean Six Sigma Pocket Toolbook. A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity
Working with Ideas
Data Collection
Descriptive Statistics and Data Displays
Variation Analysis
Complexity Value Stream Mapping and Complexity Analysis
What is Lean Six Sigma
The Four Keys to Lean Six Sigma
Key #3: Work Together for Maximum Gain
Beyond the Basics: The Five Laws of Lean Six Sigma
When Companies Start Using Lean Six Sigma
Making Improvements That Last: An Illustrated Guide to DMAIC and the Lean Six Sigma Toolkit
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Working with Bookmarks
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