IN THIS CHAPTER
If you stand back and look at the big picture of software testing, you'll see that it has three main tasks: test planning, actual testing, and the subject of this chapterreporting what you find. On the surface, it may seem as though reporting the problems you discover would be the easiest of the three. Compared to the work involved in planning the testing and the skills necessary to efficiently find bugs, telling the world that you found something wrong would surely be a simpler and less time-consuming job. In reality, it may be the most importantand sometimes most difficulttask that you, as a software tester, will perform. In this chapter you'll learn why reporting what you find is such a critical task and how to use various techniques and tools to ensure that the bugs you find are clearly communicated and given the best chance of being fixed the way they should. Highlights of this chapter include
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