| 1. | P. K. Ross, "The Exterminators," IEEE Spectrum, September 2005, pp. 3641. | | 2. | R. N. Charette, "Why Software Fails," IEEE Spectrum, September 2005, pp. 4249. | | 3. | W. S. Humphrey, Managing the Software Process (Reading, MA: Addison-Wesley, 1990), p. 192. | | 4. | G. J. Myers, Software Reliability, Principles and Practices (New York: John Wiley and Sons, 1976). | | 5. | Op cit Charette, p. 47. | | 6. | W. S. Humphrey, A Discipline for Software Engineering (Reading, MA: Addison-Wesley, 1995), pp. 418439. | | 7. | H. S. Forstrom, "Robust Optimization of a Real-Time Operating System Using Parameter Design," in G. Taguchi, S. Chowdhury, Y. Wu, Taguchi's Quality Engineering Handbook (New York: John Wiley and Sons, 2004) pp. 13241344. | | 8. | W. S. Humphrey, Introduction to the Personal Software Process (Reading, MA: Addison-Wesley, 2004), p. 240. | | 9. | ASI, "Application of Taguchi Methods to Software System Testing," in G. Taguchi, S. Chowdhury, Y. Wu, Taguchi's Quality Engineering Handbook (New York: John Wiley and Sons, 2004) pp. 425433. | | 10. | S. H. Kan, Metrics and Models in Software Quality Engineering (Reading, MA: Addison-Wesley, 1995), p. 68. | | 11. | Ibid, p. 70. | | 12. | Op cit Humphrey (1990), p. 194. | | 13. | Ibid, p. 193. | | | 14. | Ibid, p. 194. | | 15. | W. S. Humphrey, Introduction to the Team Software Process (Reading, MA: Addison-Wesley, 1999), p. 131. | | 16. | Op cit Humphrey (1995), p. 198. | | 17. | Op cit Ross, p. 41. |
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