WHAT IS DATA RECOVERY?

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Data recovery is the process of retrieving deleted or inaccessible data from failed electronic storage media such as computer hard disk drives, removable media, optical devices, and tape cartridges. Your data can become inaccessible due to a software problem, computer virus, mechanical or electrical malfunction, or a deliberate human act. Regardless of the cause of your data loss, your experienced technicians should be able to successfully recover lost data 80 to 85% of the time.

How Long Does Data Recovery Take?

Standard Data Recovery

Most recoveries will be completed in 2–5 days.

Expedited Data Recovery

If you should need this service, you need a dedicated technician assigned to your drive within 4 hours of the time that you send in your hard disk. This process will normally cut your turnaround time in half.

Emergency Data Recovery

If your situation is critical, you will need to make arrangements for a technician to be available who will be assigned to work on your recovery until complete. The goal here is to return your data to you within three to five working days. However, because of the complexity of data recovery, there will be times when it will take longer.

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