Team:
groups making up, 14
merging of members’ roles and, 17–18
one-man, 17
people on, 15
rules for, 16
separation of members’ roles and, 16, 17, 18–19, 126
Telephone, communicating with hostage takers by, 27–28
Tension:
breaks to ease, 66, 133, 147
laughter to break, 146
Terrorists, 104–105
Trouble, avoiding, 175–176
Trust:
importance of, 69
need for, 65
Truthfulness, importance of, 48–50, 168–169