Process Category index

The process category index classifies tools into the following eight categories:

• TB - Team Building

• IG - Idea Generating

• DC - Data Collecting

• AT - Analyzing/Trending

• ES - Evaluating/Selecting

• DM - Decision Making

• PP - Planning/Presenting

• CI - Changing/Implementing

Analyzing/Trending
3	Action and effect diagram (AED)
5	Activity analysis
10	Analysis of variance
14	Bar chart
18	Block diagram
19	Box plot
22	Breakdown tree
25	Cause and effect diagram (CED)
26	Cause and effect diagram adding cards (CEDAC)
37	Competency gap assessment
40	Control chart - c (attribute)
41	Control chart - p (attribute)
42	Control chart - -R (variable)
44	Cost of quality
52	Customer acquisition-defection matrix
54	Customer satisfaction analysis (CSA)
56	Cycle time flow chart
63	Demographic analysis
69	Dot diagram
75	Fault tree analysis (FTA)
77	Five whys
83	Frequency distribution (FD)
85	Functional map
86	Futures wheel
90	Histogram
99	Interrelationship digraph (I. D.)
101	Line chart
104	Markov analysis
114	Multivariable chart
116	Needs analysis
119	Normal probability distribution
129	Panel debate
130	Pareto chart
133	Pie chart
136	Polygon
137	Polygon overlay
143	Problem analysis
146	Process analysis
147	Process capability ratios
149	Process flowchart
157	Radar chart
168	Risk space analysis
171	Run chart
172	Run-it-by
174	SCAMPER
181	Snake chart
184	Standard deviation
186	Stem-and-leaf display
190	Stratification
191	Stratum chart
192	Surveying
194	Symbolic flowchart
195	Systems analysis diagram
196	Task analysis
200	Thematic content analysis
202	Timeline chart
205	Trend analysis
207	Truth table
209	Two-directional bar chart
210	Value analysis
211	Value/non-value-added cycle time chart
212	Variance analysis
215	What-if analysis
218	Window analysis
219	Wishful thinking
222	Yield chart
Changing/Implementing
15	Barriers-and-aids analysis
62	Deming PDSA cycle
71	Events log
72	Facility layout diagram
74	Failure mode effect analysis (FMEA)
79	Fog index
80	Force field analysis (FFA)
88	Gap analysis
103	Major program status
111	Monthly assessment schedule
121	Objectives matrix (OMAX)
126	Organization readiness chart
138	Potential problem analysis (PPA)
150	Process mapping
151	Process selection matrix
155	Quality chart
166	Responsibility matrix
169	Rotating roles
176	Scenario writing
180	Shewhart PDCA cycle
201	Time study sheet
221	Work flow analysis (WFA)
Data Collecting
6	Activity cost matrix
17	Benchmarking
24	Case study
29	Checksheet
31	Circles response
33	Circles of knowledge
38	Conjoint analysis
51	Critical incident
53	Customer needs table
55	Customer-first-questions (CFQ)
57	Data collection strategy
60	Defect map
78	Focus group
98	Information needs analysis
100	Interview technique
113	Multiple rating matrix
122	Observation
156	Questionnaires
158	Random numbers generator
164	Response data encoding form
165	Response matrix analysis
173	Sampling method
185	Starbursting
208	Two-dimensional survey grid
Decision Making
13	Balance sheet
39	Consensus decision making
43	Correlation analysis
58	Decision process flowchart
59	Decision tree diagram
82	Forced choice
92	Hypothesis testing (chi-square)
96	Importance weighting
115	Multivoting
135	Point-scoring evaluation
214	Weighted voting
Evaluating/Selecting
35	Cluster analysis
36	Comparison matrix
45	Cost-benefit analysis
48	Creativity assessment
49	Criteria filtering
61	Delphi method
64	Dendrogram
73	Factor analysis
91	House of quality
93	Idea advocate
102	Linking diagram
105	Matrix data analysis
107	Measurement matrix
118	Nominal prioritization
120	Numerical prioritization
123	Opportunity analysis
128	Paired comparison
140	Prioritization matrix—analytical
141	Prioritization matrix—combination
142	Prioritization matrix—consensus
144	Problem selection matrix
154	Project prioritization matrix
159	Ranking matrix
160	Rating matrix
167	Reverse brainstorming
177	Selection matrix
178	Selection window
183	Solution matrix
187	Sticking dots
206	Triple ranking
213	Venn diagram
Idea Generating
1	5W2H method
2	6-3-5 method
8	Affinity diagram
9	Analogy and metaphor
11	Attribute listing
20	Brainstorming
21	Brainwriting pool
27	Checkerboard method
28	Checklist
30	Circle of opportunity
34	Circumrelation
47	Crawford slip method
50	Critical dialogue
70	Double reversal
81	Forced association
84	Fresh eye
94	Idea borrowing
95	Idea grid
108	Mental imaging
110	Mind flow
112	Morphological analysis
117	Nominal group technique (NGT)
131	Phillips 66
134	Pin cards technique
170	Round robin brainstorming
175	Scatter diagram
179	Semantic intuition
188	Stimulus analysis
217	Wildest idea technique
Planning/Presenting
4	Action plan
7	Activity network diagram
12	Audience analysis
16	Basili data collection method
46	Countermeasures matrix
65	Deployment chart (down-across)
66	Descriptive statistics
67	Different point of view
68	Dimensions cube
87	Gantt chart
89	Gozinto chart
97	Influence diagram
106	Matrix diagram
109	Milestones chart
124	Organization chart
132	Pictograph
139	Presentation
145	Problem specification
148	Process decision program chart (PDPC)
152	Program evaluation and review technique (PERT)
153	Project planning log
162	Resource histogram
163	Resource requirements matrix
189	Storyboarding
193	SWOT analysis
203	Top-down flowchart
204	Tree diagram
216	Why/how charting
220	Work breakdown structure (WBS)
Team Building
23	Buzz group
32	Circles of influence
76	Fishbowls
125	Organization mapping
127	Pair matching overlay
161	Relationship map
182	Sociogram
197	Team meeting evaluation
198	Team mirror
199	Team process assessment