| 1. | Information is not useful to the receiver if it is not _____________. 
| A. | Timely | 
| B. | Interesting | 
| C. | Complex | 
| D. | Scarce |
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| 2. | The people who get specific types of information from the project manager are ________. 
| A. | Project team members | 
| B. | Stakeholders | 
| C. | Project administrators | 
| D. | People in the communication plan |
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| 3. | Which type of channel is the best for good communication? 
| A. | Email | 
| B. | Phone | 
| C. | FAX | 
| D. | All of them |
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| 4. | How do you get the communications requirements for stakeholders? 
| A. | Prayer | 
| B. | Ask them | 
| C. | Meetings | 
| D. | Osmosis |
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| 5. | In addition to the stakeholder needs, who else's needs should also be considered in communication requirements? 
| A. | The sponsor | 
| B. | The advisory board | 
| C. | The customer | 
| D. | The project manager |
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| 6. | The ________ is the most important stakeholder to keep current on the project execution. 
| A. | Advisory board | 
| B. | Project member | 
| C. | Sponsor | 
| D. | Consultant |
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| 7. | It is important to control the ________ of the software just as much as the hardware technologies. 
| A. | Version | 
| B. | Amount | 
| C. | Brand | 
| D. | Concept |
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| 8. | The three directions of communication listed in the PMBOK are upward, downward, and ________ communication. 
| A. | Outward | 
| B. | Lateral | 
| C. | Distant | 
| D. | Inward |
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| 9. | Project records must be ________. 
| A. | Lengthy | 
| B. | Detailed | 
| C. | Permanent | 
| D. | Tactical |
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| 10. | The part of performance reporting that is an estimate of the future is ________. 
| A. | Progress reporting | 
| B. | Schedule | 
| C. | WBS | 
| D. | Forecasting |
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| 11. | If the performance reporting shows a completion percentage, you are doing ________. 
| A. | Forecasting | 
| B. | Scheduling | 
| C. | Progress reporting | 
| D. | Status reporting |
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| 12. | The report that explains the current condition of the project is ________. 
| A. | Progress reporting | 
| B. | Status reporting | 
| C. | Forecasting | 
| D. | Schedule analysis |
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| 13. | The abbreviation for the portion of the approved cost estimate that is to be spent on tasks during a given, measured period is:
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| 14. | The abbreviation for the amount that was budgeted for work to be performed is:
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| 15. | The abbreviation for costs actually incurred is:
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| 16. | What is your CPI if EV = 5 and AC = 4?
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| 17. | What is your CPI if AC = 10 and EV = 8?
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| 18. | What is your CPI if EV = 20 and AC = 20?
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| 19. | What is your SPI if EV = 8 and PV = 6?
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| 20. | What is your SPI if PV=8 and EV = 6?
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| 21. | Performance reports usually discuss ________ between estimated and actual performance on the project. 
| A. | Variances | 
| B. | Differences | 
| C. | Relationships | 
| D. | Connections |
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| 22. | ________ acceptance of the product of the project is done during Administrative Closure. 
| A. | Formal | 
| B. | Written | 
| C. | Oral | 
| D. | Electronic |
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| 23. | You should do Administrative Closure at the end of each ________ of the project. 
| A. | Deliverable | 
| B. | Month | 
| C. | Phase | 
| D. | Week |
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| 24. | Project archives need to be ________ to be most useful. 
| A. | Written | 
| B. | Oral | 
| C. | Controlled | 
| D. | Indexed |
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| 25. | Acceptance of the output of the project by the sponsor or customer should be ________. 
| A. | Early | 
| B. | Oral | 
| C. | Formal | 
| D. | Indexed |
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| 26. | N (N-1)/2 is the formula for: 
| A. | Industrial estimation | 
| B. | Channels of communication | 
| C. | Risk assessment | 
| D. | Quality levels |
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| 27. | The best type of communication method for passing information to stakeholders is ________. 
| A. | Smoke signals | 
| B. | Face-to-face | 
| C. | Emails | 
| D. | Telephone |
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| 28. | The key factor in closing issues is the person to whom you will ________ the issue in order to resolve it. 
| A. | Communicate | 
| B. | Write | 
| C. | Send | 
| D. | Escalate |
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