The Portable Mentor(c) Your Anywhere, Anytime Career Coach and Problem Solver 

1 2 3

• 2. BackCover

• 3. The Portable Mentor - Your Anywhere, Anytime Career Coach and Problem Solver

• 4. Preface

• 5. A - Absenteeism

• 6. Accident Prevention

• 7. Anger

• 8. Assertiveness

• 9. Attitude Survey

• 10. B - Benchmarking

• 11. C - Career - Considering Making a Change?

• 12. Career - Getting Ahead in Your Organization

• 13. Career - Key Skills to Learn for Success in the Next Millennium

• 14. Career - Job Interview

• 15. Career Planning

• 16. Change

• 17. Change - Becoming a Champion

• 18. Change - Surviving a Corporate Merger

• 19. Coaching Your Teammates

• 20. Commitment - Team

• 21. Communicating - In Writing

• 22. Communicating - Using E-mail

• 23. Communicating - Within an Active Grapevine

• 24. Communicating - Reading Body Language

• 25. Communicating - Informally

• 26. Communicating - Telephone Skills

• 27. Communicating - In a Virtual Environment

• 28. Communicating - With Peers

• 29. Communicating - With Management

• 30. Communicating - The Ten Deadly Sins

• 31. Conflict - Prevention

• 32. Conflict - Between You and Others

• 33. Conflict - Mediation

• 34. Counselling Interview

• 35. Creativity

• 36. Creativity - Using the SCAMPER Process

• 37. Customer Service

• 38. D - Decision-Making - With Your Teammates

• 39. Decision-Making - Individual

• 40. Delegation

• 41. Difficult People - How to Handle Them

• 42. Disciplinary Interview

• 43. Diversity

• 44. E - Empowering - Giving Responsibility

• 45. Empowerment - Taking Responsibility

• 46. Ethical and Moral Behaviour

• 47. Etiquette In the Office

• 48. Exit Interview

• 49. F - Feedback - Giving

• 50. Feedback - Receiving

1 2 3