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How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues

ISBN: 0814407935
EAN: 2147483647

Year: 2003
Pages: 112

Authors: Don Maruska

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• Table of Contents
• BackCover
• How Great Decisions Get Made - 10 Easy Steps for Reaching Agreement on even the Toughest Issues
• Foreword
• Introduction
• A Better Way to Work as a Team
• Ten Easy Steps for Reaching Agreements Together
• The Numbers Reveal Huge Opportunities
• On Your Way to a World of Possibilities
• Part 1: Making Great Decisions
• Part 2: Ten Easy Steps for Reaching Agreement
• Step 1: Enlist Everyone: Invite Hidden as Well as Visible Talent and Avoid Creating Enemies
• Step 1 in Action
• The Keys to Step 1
• Putting Step 1 into Practice
• Step 2: Discover Shared Hopes: Multiply Your Prospects for Success
• Step 2 in Action
• The Keys to Step 2
• Putting Step 2 into Practice
• Step 3: Uncover the Real Issues: Listen to Thoughts and Feelings
• Step 3 in Action
• The Keys to Step 3
• Putting Step 3 into Practice
• Step 4: Identify all Options: See the Whole Tree before You Go Out on a Limb
• Step 4 in Action
• The Keys to Step 4
• Putting Step 4 into Practice
• Step 5: Gather the Right Information: Look Through the Lens of Your Hopes
• Step 5 in Action
• The Keys to Step 5
• Putting Step 5 into Practice
• Step 6: Get Everything on the Table: 100 Percent Information, Zero Percent Debate
• Step 6 in Action
• The Keys to Step 6
• Putting Step 6 into Practice
• Step 7: Write Down Choices that Support Shared Hopes: Take the Guesswork Out of Decisions
• Step 7 in Action
• A Great Decision Solution
• The Keys to Step 7
• Putting Step 7 into Practice
• Step 8: Map the Solutions: See Clear Results
• Step 8 in Action
• The Keys to Step 8
• Putting Step 8 into Practice
• Step 9: Look Ahead: Be Prepared with Alternatives
• Step 9 in Action
• The Keys to Step 9
• Putting Step 9 into Practice
• Step 10: Stay Charged Up: Celebrate Results and Renew Your Hopes
• Step 10 in Action
• The Keys to Step 10
• Putting Step 10 into Practice
• Part 3: Six Strategies for Overcoming Obstacles
• Strategy 1: Don t Have Time? Try the 30-Minute Miracle
• One Half Hour, One Whole Solution
• Let Miracles Happen for You
• Strategy 2: Not in Charge? Employ Persuasive Techniques
• Three Powerful Techniques
• Strategy 3: No Guide? Follow the Self-Directed Process
• The Keys to Guiding the Process
• Choosing a Facilitator
• Building Facilitating Skills Within Your Organization: See One, Do One, Teach One
• Understanding the Art as Well as the Science
• The Right Frame of Mind
• Strategy 4: Very Large Group? Solve Problems the Way You Play the Accordion
• Making Decisions with Large Groups
• Overcoming Doubts and Fears
• Strategy 5: Can t Get Everyone Together? Be an E-Team
• Selecting the Right Tool for Each Step
• Keeping the Tools From Supplanting the Process
• Strategy 6: Stuck? Dissolve Old Differences and Build Trust
• Disrupting Negative Patterns
• Experience New Possibilities
• Take Action to Build Trust
• Epilogue: Be an Agent of Hope in a Fearful World
• Pursue Your Hopes in Even the Darkest Moments
• Turn Merchants of Fear into Agents of Hope
• Personal Principles
• Be Wise as a Serpent and Innocent as a Dove
• Appendix A: The Ten-Step Improvement Checklist
• Comparing Your Assessment with Others
• Targeting Your Improvements and Tracking Your Results
• Bibliography
• STIMULATING CREATIVITY
• FACILITATING GROUPS
• PROVIDING LEADERSHIP
• EXPLORING SPIRITUAL TRADITIONS OF DECISION MAKING
• Index
• Index_B
• Index_C
• Index_D
• Index_E
• Index_F
• Index_G
• Index_H
• Index_I
• Index_L
• Index_M
• Index_N
• Index_O
• Index_P
• Index_Q
• Index_R
• Index_S
• Index_T
• Index_V
• Index_W
• List of Figures
• List of Tables
• List of Tough Issues
• List of Sidebars