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quality, 89
quality is a commodity, 74-78
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Why Customers Come Back: How to Create Lasting Customer Loyalty
ISBN: 1564146952
EAN: 2147483647
Year: 2003
Pages: 110
Authors:
Manzie R. Lawfer
BUY ON AMAZON
Agile Project Management: Creating Innovative Products (2nd Edition)
Deliver Customer Value
Customers and Products
Practice: Get the Right People
Practice: Process and Practice Tailoring
Practice: Coaching and Team Development
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
Configuring Cisco Gateways and Trunks
Configuring Access Gateways
Class of Service Overview
Review Questions
Securing Cisco Unified CallManager Administration
Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change
Part I - The Underpinning Theory
Individual change
Team change
Leading change
Mergers and acquisitions
Mastering Delphi 7
Visual Controls
Writing Delphi Components
Internet Programming: Sockets and Indy
Using XML Technologies
The Microsoft .NET Architecture from the Delphi Perspective
AutoCAD 2005 and AutoCAD LT 2005. No Experience Required
Setting Up a Drawing
Gaining Drawing Strategies: Part 1
Gaining Drawing Strategies: Part 2
Generating Elevations
Working with Hatches and Fills
Special Edition Using FileMaker 8
Working with Layouts
Whats a Layout?
Creating a Many-to-Many Relationship
Audit Trails in FileMaker Pro
Documenting Your FileMaker Solutions
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