References

Chapter 9 - Electronic Government in Japan: IT Utilization Status of Local Governments
Managing IT in Government, Business & Communities
by Gerry Gingrich (ed)
Idea Group Publishing 2003

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Berman, E.M. (1998). Productivity in Public and Nonprofit Organizations: Strategies and Techniques. CA: Sage Publications.

Gr nlund, . (ed.) (2001). Electronic Government - Efficiency, Service Quality and Democracy. Electronic Government: Design, Applications & Management, 23 46. Hershey, PA: Idea Group Publishing.

Hart-Teeter. (2000). E-Government: The Next American Revolution. The Council for Excellence in Government. Retrieved from the WWW at: http://www.excelgov.org/egovpoll/report/contents.htm.

Holmes, D. (2001). EGov: eBusiness Strategies for Government. IL: Nicholas Brealey Publishing.

Norris, D.F.,Fletcher, P.D., and Holden, S. H. (2001). Is Your Local Government Plugged In? Highlights of the 2000: Electronic Government Survey. Retrieved from the WWW at: http://www.umbc.edu/mpar/.

Osborne, D. and Gaebler, T. (1992). Reinventing Government. MA: Addison-Wesley.

Shimada, T. (1999). The Study of IT Utilization in Local Government. Tokyo: Bunshindo Ltd. (In Japanese).

Stratford, J.S. and Stratford, J. (2000). Computerized and Networked Government Information. Journal of Government Information, 27, 385 389.

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