Leadbeater, Charles, 39–40, 48
Leadership, 52, 76, 95–8
facilitative, 53–4, 85
HR competencies, 33
selecting and developing leaders, 98–9
Learning, 87, 100, 113–18, 148–9
Apprenticeship Model, 117
benchmarking activities, 134–5
borrowing from outside specialists, 135
coaching culture, 126–7
KPMG case study, 131–2
communities of practice, 121–2, 153–8
corporate universities, 132–4
development of HR competencies, 35–7
encouragement and support for informal learning, 73, 100–1
English Nature case study, 225–6
evaluation, 230–1
beyond implementation, 236–7
delivery, 235–6
identification of learning needs, 234
programme design, 235
facilitation of experimentation and play, 124–5
learning environment, 176
manuals/online learning, 118
motivational factors, 140–1, 147
opportunities for learning through everyday practice, 118–21, 145
cross-boundary team working, 120–1
informal meetings and conversations, 119–20
team meetings, 118–19
physical environment and, 122
informal thinking and learning spaces, 122–4
questions to facilitate transformative learning, 213–14
reflection, 126–7, 144–5
self-managed learning, 108
social perspective on, 149–50
strategies of HR professionals, 141–7
critical reflection, 144–5
explicit knowledge-generating activities, 143–4
networking, 143
non-work-related projects/activities, 144
observing other professionals at work, 142–3
specific work assignments, 142
styles, 146
throughout the project management cycle, 121
virtual observation, 117
volunteering, 135–8, 146
See also Training and development
Learning set model, 143
Learning Time scheme, 173
Learning-centric organisation, 51–3
Life-cycle Interviews, 193
Lines, David, 127
Loh, A.Y.E., 43