List of Sidebars

Chapter 1: The Exceptional Seven and the Traits that Defined Them

The Traits/Accomplishments of Exceptional Leaders

Chapter 2: Place the Customer at the Epicenter of the Business Model

What Would Michael Dell Do?

Don't Forget about Potential Customers

What Would Michael Dell Do?

Chapter 3: Create an Authentic Learning Organization

What Would Jack Welch Do?

What Would Jack Welch Do?

Chapter 4: Focus on Solutions

What Would Lou Gerstner Do?

What Would Lou Gerstner Do?

Chapter 5: Prepare the Organization for Drastic Change

What Would Andy Grove Do?

What Would Andy Grove Do?

Chapter 6: Harness the Intellect of Every Employee

What Would Bill Gates Do?

What Would Bill Gates Do?

Chapter 7: Create a Performance-Driven Culture

What Would Herb Kelleher Do?

What Would Herb Kelleher Do?

Chapter 8: Learn From Competitors, but Remain Faithful to the Vision

What Would Sam Walton Do?

What Would Sam Walton Do?