Acknowledgments
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The authors wish to thank the anonymous reviewers for their valuable comments.
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Intelligent Enterprises of the 21st Century
ISBN: 1591401607
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 195
Pages: 195
Authors: Jatinder Gupta
- Chapter V Consumer Complaint Behavior in the Online Environment
- Chapter VI Web Site Quality and Usability in E-Commerce
- Chapter VII Objective and Perceived Complexity and Their Impacts on Internet Communication
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter XV Customer Trust in Online Commerce