Face It. Recognizing and Conquering The Hidden Fear That Drives All Conflict At Work 

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• 1. Table of Contents

• 2. BackCover

• 3. Face It - Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work

• 4. Preface

• 5. Introduction

  Overview

• 6. The Patterns

  The Patterns

• 7. Insecurity

  Insecurity

• 8. Coaching vs. Therapy

  Coaching vs. Therapy

• 9. Business Pressures

  Business Pressures

• 10. From Fear to Freedom

  From Fear to Freedom

• 11. Part I: The People in Your Neighborhood

  Chapter List

• 12. Chapter 1: The Worrier

  Overview

• 13. Why Worry?

  Why Worry?

• 14. Putting a Stop to Worry

  Putting a Stop to Worry

• 15. Developing Practical Tools

  Developing Practical Tools Diversion Action Plans Self-Reinforcement Goals Rationalization Worry Times

• 16. Embracing the Fear

  Embracing the Fear

• 17. Enhancing Self-Esteem

  Enhancing Self-Esteem

• 18. If You Work with a Worrier

  If You Work with a Worrier

• 19. Chapter 2: The Controller

  Overview

• 20. How Controllers Behave

  How Controllers Behave

• 21. The Problems Controllers Create

  The Problems Controllers Create

• 22. What s Behind Controlling?

  Whats Behind Controlling?

• 23. Getting Control of Control

  Getting Control of Control

• 24. If You Work with a Controller

  If You Work with a Controller

• 25. Chapter 3: The Fake

  Overview

• 26. Bad Faith

  Bad Faith

• 27. The Truth Is, I May Not Measure Up

  The Truth Is I May Not Measure Up

• 28. I Don t Deserve the Respect I Get

  I Dont Deserve the Respect I Get

• 29. I Am Not of Value

  I Am Not of Value

• 30. The Active Deceiver

  The Active Deceiver

• 31. Partial Disclosure

  Partial Disclosure

• 32. Owning the Truth

  Owning the Truth

• 33. Accepting Responsibility and Self-Forgiveness

  Accepting Responsibility and Self-Forgiveness

• 34. The Bottom Line

  The Bottom Line

• 35. The Basic Formula

  The Basic Formula

• 36. If You Work with a Fake

  If You Work with a Fake

• 37. Chapter 4: The Attention-Seeker

  Overview

• 38. The Behaviors

  The Behaviors

• 39. The Problem

  The Problem

• 40. The Fix

  The Fix

• 41. If You Work with Attention-Seekers

  If You Work with Attention-Seekers

• 42. Chapter 5: The Victim

  Overview

• 43. Who Is the Victim?

  Who Is the Victim?

• 44. Lies We Tell Ourselves

  Lies We Tell Ourselves

• 45. Owning Blame

  Owning Blame

• 46. The Victim Response

  The Victim Response

• 47. Victims Generalize

  Victims Generalize

• 48. But It s True

  But Its True

• 49. Victim Thinking

  Victim Thinking

• 50. Agency

  Agency

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