BY THE END OF CHAPTER 17 YOU SHOULD BE ABLE TO

• Develop your own bibliography of favorite resources

• Start a company library with books on emotional management topics

• Provide an appropriate resource guide for employees

• Have ample data for proactive Emotional Continuity Management

• Assign or delegate employees to create an Emotions At The Workplace task-force, that does not necessarily include HR or EAP specialists

• Delegate a team to create an employee pamphlet or brochure with includes local, regional, state and national reference for emotional care and support

• Construct an information and referral network with extensive resource materials including professional resources in your community, websites , tools, educational strategies, trainers (local and national), interventionist specialists, trauma counselors, CISM (Critical Incident Stress Management), books, annual conferences on disaster and emotions, and emergency response resources (local, state, federal)